Avatar Shopping Community Knuffel Quests Donate Games My Account Help

Jump to:

Post new topic Reply to topic  [ 12 posts ]  Go to page 1, 2  Next
Have you noticed this problem?
Yes
No
You may select 1 option

View results
 Post subject: Unable to purchase in the Shops
Post Posted: Dec 18th, '19, 05:17    


OPALNYX
Years of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membership
Joined: Aug 19th, '08, 12:22
Posts: 2662
Location: Beyond Space & Time
Hugs: 21946
Mood: overworked
For the last two or three days i have been having issues buying items from the the shops on both tablet and laptop.
The page will load fine but only has the pointing arrow not the hand for selecting/clicking items.
The hand only seems to show up on the 3 items listed on the top of the page at the very to of those images.
Only shop not effected is Living Empire.(knuffel room items shop)
Has anyone else had this issue or is it just me?
Please help.
Thank you.
*^_^*

EDIT:- i also noticed that the Seraph Background (from monthly TT Set) is not labeled & does not come up in if you search in your wardrobe for seraph.
Report this post
(0) (0)


    Top
Reply with quote
Profile
 Post subject: Re: Unable to purchase in the Shops
Post Posted: Dec 18th, '19, 10:25    


memoriam
Years of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membership
Joined: Feb 14th, '11, 01:50
Posts: 19636
Location: Helheim
Hugs: 96727
Mood: Mourning my fur baby...
I just noticed this. For me the active shops are The Living Empire and The Cutting Crew.
Report this post
(0) (0)

In need of materials? Go to ~Memoriam's~
Try your luck looking for avatar items in the ~Badger Burrow~
Looking to sell/buy/trade knuffels?

Dec 21st/22nd 2016, R.I.P. Tila. We'll miss you, you cuddly little stinker <3
Dec 7th 2019, R.I.P. Candy. I'm sorry, my sweet little rumball...
Jan 8th 2020, R.I.P. Cotton. Farewell my golden adventurer </3


    Top
Reply with quote
Profile
 Post subject: Re: Unable to purchase in the Shops
Post Posted: Dec 18th, '19, 20:53    


Momò
Years of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membership
Joined: Feb 9th, '11, 05:04
Posts: 1695
Location: Behind you...
Hugs: 17718
Mood: Very tired Dx
I can't buy from the treasure trove! Q^Q
Report this post
(0) (0)


    Top
Reply with quote
Profile
 Post subject: Re: Unable to purchase in the Shops
Post Posted: Dec 19th, '19, 08:01    


Sunlight
Years of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membership
Joined: Mar 5th, '12, 03:50
Posts: 3340
Location: Within the Looking Glass
Hugs: 43827
Mood: Reflective
I did notice that I wasn't able to purchase things right away, but was able to once I waited a few minutes and reloaded.
Report this post
(0) (0)
Image
Zia's uncoloured mule


    Top
Reply with quote
Profile
 Post subject: Re: Unable to purchase in the Shops
Post Posted: Dec 19th, '19, 10:10    


memoriam
I went to the Knufftropolis, it was working fine, then I went to see the older gens and it didn't work. so I came back to the current gens and it wasn't working :mclol: I refreshed and now everything works fine again.

But yes, Sunlight is right, everything works after refreshing the page. I still wonder why it's happening tho, it's not normal :mcconf:
Report this post
(0) (0)


    Top
Reply with quote
Profile
 Post subject: Re: Unable to purchase in the Shops
Post Posted: Dec 20th, '19, 20:17    


Illustrator
Firn
Years of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membership
Joined: Apr 14th, '07, 00:58
Posts: 11368
Location: Utsusemi
Hugs: 117180
Mood: [¬º-°]¬
Starkad says he cannot reproduce the error and does therefore not know what could be causing it.

Is there anyone here who still can't buy from the shops after refreshing the page?
Report this post
(0) (0)


    Top
Reply with quote
Profile
 Post subject: Re: Unable to purchase in the Shops
Post Posted: Dec 21st, '19, 13:39    


ONYXSMULE
Years of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membershipYears of membership
Joined: Oct 14th, '10, 00:39
Posts: 501
Hugs: 3057
Mood: Pay it forward!
Tried and only Living Empire i can by from.
Did a refresh and a hard refresh then closed the browser and cleared cache logged back in and still the same problem.

EDIT: interestingly i tried Ctrl - to reduce the page from 100% to 90% and i could select all shop items, even after i resized the page to 100% i could still select all. However if i went to the next shop page it would go back to not been able to select again. So would have to do the above resize to select items to buy.
Report this post
(1) (0)


    Top
Reply with quote
Profile
 Post subject: Re: Unable to purchase in the Shops
Post Posted: Dec 21st, '19, 17:37    


memoriam
Checked, resizing the page works as well as refreshing the page. Maybe it's a browser thing? I checked on Firefox and it works fine there while on Chrome it doesn't.
Report this post
(1) (0)


    Top
Reply with quote
Profile
 Post subject: Re: Unable to purchase in the Shops
Post Posted: Dec 22nd, '19, 11:00    


ONYXSMULE
I only use chrome and that is what i tested this on and it works for me on PC.
Still no joy on the tablet though.
Report this post
(1) (0)


    Top
Reply with quote
Profile
 Post subject: Re: Unable to purchase in the Shops
Post Posted: Jan 1st, '20, 23:42    


PastelWitch
Years of membershipYears of membershipYears of membership
Joined: Oct 1st, '16, 18:42
Posts: 548
Location: Between Realms
Hugs: 13791
Mood: Broken and defeated
I was just thinking or reporting this; I've tried refreshing the page but I can't seem to click on any of the 'items' - I can navigate pages and shops fine however.
Report this post
(0) (0)


    Top
Reply with quote
Profile
Display posts from previous:   Sort by  
Post new topic Reply to topic  [ 12 posts ]  Go to page 1, 2  Next

You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Username:

Password:


I forgot my password


Avatar




Server time: Feb 17th, '20, 10:06
Current time: Feb 17th, '20, 12:06
All times are UTC + 1 hour [ DST ]