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 Post subject: Wild Knuffle Trouble
Post Posted: May 16th, '18, 10:12    


Tiamatsan
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So I'm having a problem with submitting a wild knuffle. I have all of the png files, and all of them are the correct size/transparency that's required. When I try to submit it though, it keeps saying that I need to upload 5 files? Even though I do have all 5 of them?

I thought it might have been a problem on my end, but all of the files seem fine. I was able to upload it to tumblr no problem. As seen here. So I have no idea what's going on?
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 Post subject: Re: Wild Knuffle Trouble
Post Posted: May 16th, '18, 10:20    


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Firn
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I think the problem is, that the last image has 205,8 KB in size, but the maximum is 200KB. I will ask starkad to raise the maximum to 250KB.
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 Post subject: Re: Wild Knuffle Trouble
Post Posted: May 17th, '18, 01:08    


Tiamatsan
Hmmmm, so should I wait to try and resubmit it?
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 Post subject: Re: Wild Knuffle Trouble
Post Posted: May 22nd, '18, 08:47    


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Firn
I am sorry about the late reply -Starkad has said he has changed it. You should be able to upload the Knuffel now.
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 Post subject: Re: Wild Knuffle Trouble
Post Posted: May 22nd, '18, 21:40    


Tiamatsan
Nope, still isn't working.... Maybe I should go back and edit the final stage? I could take out the jellyfish? Or maybe I should change it from a png to a jpeg?
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 Post subject: Re: Wild Knuffle Trouble
Post Posted: May 23rd, '18, 07:17    


Illustrator
Firn
Hm, that is strange, it should be working now.
I'll tell starkad to have a look at this. Maybe there is something I am not seeing besides the file size. But that really should not be a problem anymore. (Unless he told me he changed the size limit but actually didn't?)
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 Post subject: Re: Wild Knuffle Trouble
Post Posted: May 23rd, '18, 11:28    


Illustrator
Firn
We really cannot figure out why it won't accept your files. As far as we can see there is nothing wrong with them, but it does nor work, we also tried.

I cannot think of any other solution, so I have opened and re-saved the images in my graphic program and now it works with these files.
So all you need to do now is to save these images and upload them to the Wild Knuffel page:
Stage 1
Stage 2
Stage 3
Stage 4
Stage 5
I am sorry for this long-winded solution, but as I cannot figure out why it won't work with the original images, that's all I can offer.
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 Post subject: Re: Wild Knuffle Trouble
Post Posted: May 23rd, '18, 13:32    


Tiamatsan
Hey it worked! I'm not sure why but thanks so much for all the help!
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 Post subject: Re: Wild Knuffle Trouble
Post Posted: May 23rd, '18, 14:39    


Illustrator
Firn
You're welcome and sorry there was trouble in the first place.
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 Post subject: Re: Wild Knuffle Trouble
Post Posted: Jun 7th, '18, 21:34    


PastelWitch
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Hello!

I'm having these issues as well - possibly the files sizes are too large? (I don't think they are)

Can I ask what you did so I can try again?
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